Organizational researchers care about what composes the experience of a job. Traditionally, they have focused on either individual determinants, such as expectations or values, or external characteristics of it the job itself, such as work tasks or social interactions at work.
Both perspectives minimize the role that employers play in actively shaping both the tasks and social relationships that compose a job. Even in the most restricted and routine jobs, employees can exert some influence on what is the essence of the work.
The core premise of this article is that the work tasks and interactions that compose the days, the jobs, and ultimately, the lives of employees are the raw materials employees use to construct their jobs.